WRK Software Co., Ltd. ("the Company") is a software and online services company in Thailand, committed to ethical business practices, respecting and complying with applicable laws, and recognizing the trust placed by those using the Company's products and services. The Company values your privacy and the protection of your personal data, and has established policies, rules, and guidelines for its operations with strict measures to safeguard your personal data. This ensures that the personal data collected by the Company is used in accordance with your preferences and in compliance with the law.
1. Purpose of This Policy
This policy is intended to inform you, as the owner of personal data and user of the Company's products/services, about the purposes and details of collecting, using, and/or disclosing personal data, as well as your legal rights related to personal data.
2. What Personal Data Does the Company Collect, Use, and/or Disclose?
- Name and surname
- Mobile phone number
- Email address
- Facebook, LINE, Google ID, etc.
- Device or equipment information (Device information), such as IP address, MAC address, Cookie ID, UUID, hardware model. The Company may link this device or equipment data with your user account.
- Log information, which is automatically collected when using the products and/or services through the Company's tools and/or other data collection services, such as Google Analytics, Facebook. The Company may send Cookie data and other data to collect usage information, such as:
- Login information
- Search queries
- Form submissions
- Function usage
- IP address used for connection
- System errors
- Device used, software version, software installation details
- Location information in the Company's products and/or services where location tracking is enabled and you have consented. The Company will record, store, and process such location data and may use the results for various purposes in an anonymized manner.
3. For What Purposes Does the Company Collect, Use, and/or Disclose Your Personal Data?
The Company collects, uses, and/or discloses your personal data for the following purposes. If the Company needs to use and/or disclose your personal data to provide services, the Company may not be able to deliver products and/or services to you (or continue to provide products and/or services) if it cannot collect your personal data when requested.
3.1 To fulfill your use of the Company's products and/or services as intended, such as (1) for identity verification during login (2) to send notifications related to the use of products and/or services.
3.2 For other purposes required by law, such as (1) complying with legal orders from authorized entities (2) complying with laws such as computer laws and other regulations in Thailand and abroad, including announcements and regulations issued under these laws.
3.3 To improve and develop the Company's products and services. The Company may use your personal data for necessary operations under legal interests to enhance and develop the Company’s products and/or services.
3.4 To provide better services to you. The Company may use your personal data for necessary operations under legal interests for the Company or other related individuals or entities to provide you with better products and/or services that meet your needs.
4. Who Might the Company Disclose Your Personal Data To ?
The Company may disclose your personal data to others with your consent or as permitted by law. The recipients of this data will collect, use, and/or disclose your personal data within the scope of your consent or as related in this policy and/or the privacy policy of the specific product and/or service. The details are as follows:
4.1 Personal data you provide directly will be used only within the Company and its affiliates, including contractors hired by the Company to perform certain functions on behalf of the Company. The Company will not disclose your personal data to others except as expressly stated in each service or as required by law.
4.2 Indirect personal data may be used within the Company and its affiliates, including contractors hired by the Company. The Company may disclose this data to partners and vendors in a manner that does not identify individuals, except as expressly stated in each service or as required by law.
4.3 Personal data generated from use may be used within the Company and its affiliates, including contractors hired by the Company. The Company may disclose this data to partners and vendors in a manner that does not identify individuals, except as expressly stated in each service or as required by law.
5. Does the Company Transfer or Send Personal Data Abroad?
The Company may use server/cloud services from providers located abroad, which is part of the Company’s normal business operations. This may require the transfer or sending of your personal data abroad. The Company will select services that meet standards and have data protection policies aligned with the Company’s privacy policy.
6. How Long Does the Company Retain Your Personal Data?
The Company will retain your personal data for as long as necessary while you are a customer or have a relationship with the Company, or as long as necessary to fulfill the purposes outlined in this policy. Data may be retained further if required by law, such as under the Computer Crimes Act, Anti-Money Laundering Act, or for purposes related to dispute resolution within legal limitation periods of up to 10 years. The Company will delete or destroy personal data or anonymize it when no longer needed or when the retention period ends.
7. How Does the Company Protect Your Personal Data?
The Company will maintain the security of your personal data through technical and organizational measures to ensure appropriate security and prevent breaches. The Company has established policies, rules, and guidelines for protecting personal data, including IT security standards and measures to prevent misuse or unauthorized disclosure. These policies will be reviewed and updated as necessary.
8. What Rights Do You Have Regarding Your Personal Data?
You have the following rights under applicable law, which you can exercise according to the law and this policy:
8.1 Right to Withdraw Consent: You may withdraw your consent at any time. This may affect your ability to use the products and/or services.
8.2 Right to Access Data: You may request access to and copies of your personal data held by the Company and inquire about how the data was collected.
8.3 Right to Data Portability: You may request your data in a format that can be read by automated tools and request its transfer to another data controller, where feasible.
8.4 Right to Object: You may object to the collection, use, and/or disclosure of your data under certain conditions.
8.5 Right to Erasure: You may request the deletion or anonymization of your data if it was processed unlawfully or is no longer necessary.
8.6 Right to Restriction: You may request the restriction of the use of your data while the Company reviews your request for correction or objection.
8.7 Right to Rectification: You may request corrections to ensure your data is accurate, up-to-date, and complete.
9. Changes
This Privacy Policy may be subject to change. We will not diminish your rights under this policy without your prior consent. Particularly in the event of significant changes, our products, and/or services, we will display a notification of the changes so that you have the opportunity to review and reconsider your consent.
10. How to Contact Us
If you have suggestions or need to inquire about the details of the collection, use, and/or disclosure of your personal data, including exercising your rights under this policy, you can contact the company and/or the data protection officer through the following channels:
Email: info@wrksoftware.co
Contact Address: WRK Software Co., Ltd., 111 Praditmanutham, Room 203-204, Praditmanutham Road, Lat Phrao, Bangkok 10230
Phone Number: 02-019-1900 (Business hours: Monday-Friday 10:00 AM - 7:00 PM)